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Application Support Analyst (Level 1 support)

Application Support Analyst (Level 1 support)

  • Location:

    Dublin, DL, Ireland

  • Sector:

    IT

  • Job type:

    Permanent

  • Contact:

    Varun Reddy

  • Contact email:

    [email protected]

  • Contact phone:

    0164 98 545

  • Job ref:

    21-11588

  • Published:

    3 months ago

  • Expiry date:

    2021-05-13

  • Startdate:

    05/04/2021

Application Support Analyst (Level 1 support)
 
Are you looking to grow your career in Fintech? Look no further, this is the job for you!
 
You will be joining my multinational client with a rapidly growing SaaS platform as an Associate FIX Analyst to provide level 1 application support for Electronic trading.
 
This is a permanent (full-time) job based in Dublin.
 
What will you do in this job?
  • You will ensure availability of FIX Network to clients
  • You will be working with clients, internal colleagues, and third-party partners and vendor(s) to provide problem troubleshooting, support, and resolution
  • You will adhere to ISO policies, standards and procedures as defined by the company
  • You will actively participate in continuous process improvement of operational support procedures
What do you need to be successful in this job?
  • You have experience supporting application processes installed and running on Microsoft windows servers.
  • You have degree level education or alternative third level technical qualification
  • You have experience supporting complex applications in mission critical environment and providing telephone-based technical support
  • You have the willingness to participate in periodic out-of-hours support
  • If you happen to have experience with FIX protocol, xml-based application, global financial markets and SaaS that would be amazing, but that's not a deal breaker if you don't.
What's in it for you?
  • A competitive salary with incentives
  • Take care of yourself with VHI health insurance plan.
  • Pension contribution
  • Profit-share scheme, life assurance and… much more!

The Next Step for you:

Interested in this role? Please send your CV to Varun Reddy at Next Generation Recruitment by clicking on the Apply button!

Not ready to apply just yet? Meet with our recruiters here or get some inspiration to update your CV there.

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