019 60 97 84
13 days ago
A good opportunity for a Data analyst has come up at one of our clients. You will take the lead in setting new clients live and supporting them in optimizing their use of and experience with the client company’s products. You will manage and contribute to our client Customer Support & Data Analytics Team and drive continuous improvements.
This position is ideal for a Junior Data Analyst with management experience and very good skills in Excel. If you are an outgoing, proactive, intelligent, reliable individual who want to develop a range of skills in Data Analysis this opportunity is perfect for you.
What you will be doing in the role:
- Market leading proactive ELITE Customer support,
- Answering inbound calls or emails from customers, accurately recording their issues and finding a resolution, even if you don’t immediately know what the answer is, going away and finding it while keeping the client appraised of progress,
- Keeping accurate records of all client information to support the wider organizational standards,
- Analyse client data, generate reports and drive added value,
- Manage (based on experience) and motivate the Customer Support and Data Analytics team.
You will need:
- To be able to have a strong attention to detail, outstanding review skills and pace of work,
- To be proficient with Excel – including pivot tables, VLOOKUP’s and “if” statements,
- To have inquisitive mind,
- Articulation, clarity and ability to convey a message,
- Be a logical thinker,
- Be academically intelligent,
- Have a sense of humour.
The company will provide you:
- Comprehensive training from the business founders,
- The opportunity to work in a dynamic fast paced environment in a global growing organisation where you will have extensive opportunity to deliver exciting projects and progress your career to the next level,
- Competitive salary.
The Next Step for you:
- Should this position be of interest to you please forward your CV to Zsofia Nemeth ([email protected]) from Next Generation Recruitment or alternatively call on the main line.
- Next Generation are specialists in Data Science, Digital Marketing, Finance, Insurance & Financial Services, IT Contract, IT Permanent, Life Sciences, Marketing, Sales, Supply Chain & Operations
Applications are in strict confidence. Next Generation emphatically stresses, that as an organisation, will not forward your CV or any other personal details to any 3rd parties without your full prior approval.