Director Global Customer Demand

A leading global bio-pharmaceutical has undergone significant expansion at local , regional and global level primarily through product development and organic growth . Alongside this expansion the organisation has under gone significant transformation within their global supply chain processes across their expanding global customer base.

  • This role will report into a Senior Director Global Supply Chain and will be responsible for managing global customer demand and that the order process in managing effectively throughout the global supply chain.
  • Another focus of this role is to manage all aspects of customer operations and service delivery throughout the supply chain and to escalate any supply constraints to ensure all global customers are catered for.
  • Another aspect of this role is ensure that the all order to cash processes within the organisation’s ERP system and will play an integral lead in future implementations or upgrades.
  • This position will manage a cross functional global supply operations team and will be primarily focused on managing customer demand effectively throughout the global supply chain .

Degree qualified with 10-12 years customer service or supply chain experience within the life science sector .

Strong customer demand management and SAP experience are required.

The Next Step for you: 

Should this position be of interest to you please forward your CV to Sarah Mac Mullan from Next Generation Recruitment or alternatively call on the main line on 00 353 1662 9120

Next Generation are specialists in Engineering, Data Science, Digital, Finance, IT Contract, IT Permanent, Life Sciences, Supply Chain, Procurement and Operations 

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