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Application Support Specialist - Dublin City Center - Permanent

Application Support Specialist - Dublin City Center - Permanent

  • Location:

    Dublin

  • Sector:

    IT

  • Job type:

    Permanent

  • Salary:

    Market related

  • Contact:

    Mauricio Groso

  • Contact email:

    [email protected]

  • Contact phone:

    016 49 85 43

  • Job ref:

    11410

  • Published:

    3 months ago

  • Expiry date:

    2020-04-12

  • Consultant:

    #

Our client, a leading Financial Software organisation is seeking for an Application Support Specialist to join their lines of client support and query solutions.  If you’re a proactive professional capable of offering Level 2 support in a time limit, this might be a good job for you.  

 

What you’ll do:

-          You will provide excellent level of support to the organisation’s multi-national clients

-          You will report the query and follow with a solution within a time limit

-          You will occasionally provide advice to the IT Team

 

What you have:

-          You have a strong problem-solving personality

-          You are a very proactive person

-          You have experience in an Application Support Environment | 1 to 2 years 

-          You are SQL proficient or similar

-          You have experience dealing with the client

-          You have a Bachelor’s Degree

 

Highly advantageous to have:  

-          You have exposure to in Financial/ FinTech environment

-          You have experience using MongoDB

-          You have experience using Zendesk or any other ticketing system

-          You have broad IT knowledge

 

The Next Step for you:

Should this position be of interest to you please forward your CV to Mauricio Groso from Next Generation Recruitment or alternatively call on the main line.

Next Generation are specialists in Data Science, Digital Marketing, Finance, Insurance & Financial Services, IT Contract, IT Permanent, Life Sciences, Marketing, Sales, Supply Chain & Operations

Applications are in strict confidence. Next Generation emphatically stresses, that as an organisation, will not forward your CV or any other personal details to any 3rd parties without your full prior approval.