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Customer Service Representative

Customer Service Representative

Administration Assistant

Dublin

FTC

€DOE

The Role:

This role has been created to assist the Customer Support Team in supporting billing issues following the success of the implementation of a new pharmaceutical product line. The role requires interpretation of spreadsheets, review of customer accounts and resolution of re-invoicing queries in SAP and SFDC.

The Responsibilities:

  • Re-invoicing, Crediting and Debiting in SAP
  • Communications with the country management teams on customer resolutions achieved
  • Communications with Country Finance teams

The Requirements:

  • Previous experience in operations within a Customer Service, Finance or Supply Chain role essential
  • Strong SAP skills essential and experience with Salesforce an advantage
  • Fluent in English language; written and spoken.
  • Additional European languages may be an advantage.

Next Steps:

Should this position be of interest to you please forward your CV to Ash Hearn, Talent Acquisition Partner, Next Generation Recruitment at [email protected] or alternatively give me a call on 01 649 8545 (DD) for more detail.

Next Generation are specialists in Engineering, Data Science, Digital, Finance, IT Contract, IT Permanent, Life Sciences, Supply Chain, Procurement & Operations

Applications are in strict confidence. Next Generation will never share your data outside of our organisation without your prior written consent; all our calls are recorded for training and monitoring purpose. Please read our Data Protection Policy on our website.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.