eCommerce Account Manager

If you are an e-commerce guru who thrives on building strong client relationships on the basis of excellent service and thorough understanding of their business to be able to anticipate their needs and decisions - STOP BROWSING! We have what you need.

You will be acting as an accounts manager to assist clients in building their e-commerce websites on the platform - not only on boarding new clients but also working with and advising them on the best strategy based on their vision and strategy, driven by Market research and analysis. 

The day-to-day:

• Managing and building relationships with existing and new clients 
• Advising clients on their e-commerce strategies to improve their online results - ultimately driving their sales and adding value to their business
• Developing account plans based on a specific understanding of the client’s products and business guided by specific qualitative analysis and data.
• Assist clients in exploring  the wider strategic opportunities in the e-commerce environment
• Hands-on management and optimization of client eStores - including promo planning, product listing optimization, conversion rate optimization
• Preparing monthly sales reports that reflect market trends, account trends, and competitive activities.
• Onboarding new clients

The essentials:

• 3 or more years of experience in an e-commerce or digital marketing role (that involved e-commerce)
• A BA or BS degree in a relevant field eg: Marketing, Digital marketing
• Experience in working with various e-commerce platforms
• Experience in client management
• Sales driven and eager to succeed

What’s in it for me?

You will be integrating into a close-knit, diverse team working in a collaborative environment where every person is valued. Although the team works hard – they often bond over office games and social events or over lunch which is provided daily by the company. And of course – everyone deserves to enjoy their FriYAY and put their feet up at 4:30.