We are currently recruiting for an On-site Customer Support Specialist to collaborate closely with our account management and cross-functional teams. This role focuses on providing on-site services, managing product distribution, offering technical support, solving problems, and maximizing business opportunities for both the company and our customers.

Responsibilities:

• Deliver products to various locations around the client site.
• Receive goods, including checking, counting, and putting away stock.
• Pick and pack customer orders within agreed timeframes and order turnaround times.
• Manage stock levels on-site to ensure required levels are maintained.
• Conduct stock checks and cycle counts with a proactive approach to maintaining accuracy.
• Operate a computerized Warehouse Management System (WMS) and other systems.
• Take a proactive approach to identify both problems and solutions.
• Support project rollouts, ongoing objectives, and critical customer requirements.
• Maintain flexibility to perform other duties as required.
• Use company vehicles and forklifts.
• Manage project deliverables and tasks to completion within specified timeframes.
• Perform manual repairs when necessary, following procedures and guidance.
• Install and move equipment as required.
• Work with various computerized systems.

Skills and Experience Required:

• Flexible, reliable, hardworking with a positive attitude and strong work ethic
• Can use own initiative and comfortable working in a fast-paced environment
• Ability to identify customer needs, sales opportunities, and passionate about providing a high level of customer service
• Strong technical ability
• Excellent attention to detail and accuracy
• Problem solving aptitude
• Full Irish driver's licence desirable
• Forklift experience desirable
• Prior experience using stock control systems such as SAP, or similar systems
• Strong interpersonal and communication skills
• 2-3 years' experience in a similar role preferred

The Next Step for you:

Should this position be of interest to you please forward your CV to Nuira Esmau from Next Generation Recruitment or alternatively call on the main line on 019609773

Next Generation are specialists in Supply Chain, Procurement, Engineering, Quality, Technical and Operation (permanent, contract and temporary) positions.

Applications are in strict confidence.

Next Generation will never share your data outside of our organisation without your prior written consent.

Please read our Data Protection Policy on our website.